Smart Manager - our premium answer to your needs

In today's post we would like to introduce you to our product. Heuresis SmartManager is a platform for the comprehensive management of company processes.

In the current pandemic situation, many of us work remotely - at home. It is quite difficult for business owners to get their team together, so that in this new reality in which we all find ourselves, the company runs as smoothly as when everyone was "on base". Our more than 20 years of experience in the field of management allowed us to create a platform thanks to which the owner has an overview of all the processes happening in his company...and 24 hours a day, wherever he is at the moment! Thus, we managed to combine several applications and encapsulate them in one elegant and intuitive device.

European Qualifications Framework

The European Qualifications Framework (EQF) - a structure of qualification levels adopted in the European Union as a reference system of national qualification frameworks, enabling comparison of qualifications obtained in different countries.

That's the definition, but what does it mean in practice? Let's imagine that we need to commission an employee - let's assume a production department - for some work, e.g. we need a welder with specific qualifications. We have several of them on board our plant. How do we weed out the one with the right skills needed to do the job? SmartManager, through the use of a division into degrees of competence: Alpha, Beta, Gamma, etc., allows us to classify a specialist into the appropriate level. This gives us a quick answer as to which employee will be best suited for the task.

From our experience with our satisfied customers, we know that this solution has been successfully applied to the assignment of a replacement.

What is a role in SmartManager?

In accordance with its strategy, each company defines a set of positions necessary to achieve its goals, for which it determines the required qualifications. Our proposal is to organize competencies according to the roles performed in the company and assign them the required level of skills on a scale of 1 to 8, in accordance with the Polish and European Qualifications Framework.

What elements does the system consist of?

• Projects, tasks, goals - management of projects and tasks in the company
• Competency matrix for task roles occurring in the company
• Documents - collects organizational documentation used to carry out tasks
• Machines, equipment and software - the proper operation of which determines the quality of work performed
• Organizational structure, positions - which are built from different combinations of task roles
• Job profiles - flexibly modeled in response to business needs
• Task and employee competence profiles - flexibly modeled in response to business needs
• Employee competency assessment - levels required, self-assessed and achieved
• Analytical module - HCQ AND TCV indicators illustrating the changing individual, team, departmental and organizational balance of competencies

For a clear description of our "Smart", let's break it down and show it in two views: technical and functional. Let's start with the "hard" features, i.e. the technical aspects of the tool:

• IT platform with individually assigned accesses at different levels in the structure
• Tool available 24 hours a day in a web browser
• Tool being developed and modified all the time
• Cloud-based tool, possible operation on client servers
• Friendly interface and modern IT solutions
• Full implementation support - includes both IT and consulting activities
• Possibility of linking with already functioning systems

Now, let's take a look at the functions that our tool offers to customers:

• Everything managers need to manage work and people in one place
• The system links competencies, tasks, quality requirements and provides reports that give information and build a sense of managers' competence
• Facilitates decisions on promotion, compensation, bonus, dismissal and training
• Reduces conflicts between employees
• The tool includes functionality of several applications, e.g. tasks, competencies, documentation, quality, etc.

I know what you are thinking when reading this text. It's very complex, but don't worry! Our qualified staff, at every stage of the potential implementation of the application in your company, will provide full and comprehensive assistance.

The whole process begins with the creation of the matrix. Our specialist collects the full spectrum of information about tasks, authorizations - from the ropey production worker to the managers of individual departments, and finally the CEO himself. Thanks to this, a spread of competence levels, a set of procedures, etc. is established. After the development of a comprehensive scheme of the company's operations, in parallel with the implementation stage, the process of training of each employee begins, so that everyone naturally finds himself in the tasks established for him as well as has a full range of knowledge about the new functioning of the company. Our clients, highly praise this extremely important process, as their companies operate consistently "like a well-oiled machine" and employees feel confident in performing their daily duties. All this translates into an amazing effect of increased productivity!