Smart Manager - Our answer to the need of the highest quality

In today's post, we would like to present you our product. SmartManager is a platform for comprehensive process management in a company. In the current pandemic situation, many of us work remotely - at home. Business owners have a hard time integrating their team so that in this new reality in which we all found ourselves, the company works so smoothly when everyone was "on the base". Our over 20 years of experience in the field of management has allowed us to create a platform thanks to which the owner has an insight into all the processes happening in his company … and 24 / h wherever he may be at the moment! We were able to connect several platforms and close them in one elegant and intuitive device.

European Qualifications Framework

European Qualifications Framework (ERK) - the structure of qualifications levels adopted in the European Union, which is a reference system of the national qualifications framework, enabling comparisons of qualifications obtained in different countries. That is the definition, but what does this mean in practice? Let's imagine that a work order is needed - let's adopt the production department. We need a specialist with specific qualifications. We have several of them on board our plant. How to pick the one who has the right skills to complete the task? SmartManager, thanks to the division into competence levels: Alpha, Beta, Gamma etc., allows you to classify a specialist to the appropriate level. Thanks to this, we quickly get the answer, which employee will be best suited to the task. From experience with our satisfied customers, we know that this solution has been successfully used in the allocation of substitutions.

What is the role in SmartManager?

In accordance with the adopted strategy, each company defines a set of positions necessary to achieve the purposes for which it determines the required qualifications. Our proposal is to organize competences according to the roles performed in the company and assign them the required skill level on a scale of 1 to 8, in accordance with the Polish and European Qualifications Framework.

What elements does the system consist of?

• Projects, tasks, goals - project and task management in the company
• Competence matrices for task roles occurring in the company
• Documents - gathers organizational documentation used to carry out tasks
• Machines, devices and software - whose correct operation determines the quality of work performed
• Organizational structure, positions - which are built of different combinations of task roles
• Workplace profiles - flexibly modeled in response to business needs
• Employee task and competence profiles - flexibly modeled in response to business needs
• Assessment of employees' competences - required levels, self-assessment and achieved
• Analytical module - HCQ and TCV indicators illustrating the changing individual, team, faculty and organizational balance of competences

For a clear description of our "Smart", let's divide it and show it in two perspectives: technical and functional. Let's start with "hard" features, i.e. the technical aspects of the tool:

• IT platform with individually allocated access at various levels in the structure
• The tool is available 24 hours a day in a web browser
• The tool is constantly developed and modified
• A tool operating in the cloud, possible operation on client's servers
• Friendly interface and modern IT solutions
• Full support in implementation - includes both IT and consulting activities
• Can be linked to existing systems

Now, let's look at the features that our tool offers to the customers:

• Everything managers need to manage work and people in one place
• The system binds competences, tasks, quality requirements and provides reports that give information and build a sense of competence of managers
• Makes decisions on promotion, remuneration, bonuses, firing and training
• It reduces conflicts between employees
• The tool includes the functionality of several applications, e.g. tasks, competences, documentation, quality, etc.

I know what you think reading this text. It's very complex, but don't worry! Our qualified staff, at every stage of the implementation of the device in your potential company, offers full and comprehensive assistance. The whole process begins with creating the matrix. Our specialist collects a full spectrum of information about tasks and permissions. From a rope production worker to managers of individual departments, and finally the president himself. Thanks to this, the range of competency levels, a set of procedures, etc. is determined. After developing a comprehensive company operation scheme, in parallel with the implementation stage, the training process for each employee begins, so that everyone naturally finds themselves in the tasks set for them and has a full range of knowledge about new functioning companies. Our clients praise this extremely important process very much, because their companies operate in a coherent manner "like a well oiled machine", and employees feel confident in performing their duties on a daily basis. All this translates into an amazing effect of increasing work efficiency!